Work assignment and desired results are explained by general oral or written instructions.ĭuties assigned are generally repetitive and restricted in scope but may be of substantial intricacy. Guidelines are generally numerous, well established, and directly applicable to the work assignment. Guidelines, Difficulty and Decision Making Level: The 911 Systems Administrator I is also distinguished from the Associate IT Systems Administrator, which performs standard level professional information technology work installing and configuring operating system hardware and software and user application software maintains and repairs routine to complex problems with system hardware and software.įurther, the 911 Systems Administrators are distinguished from IT Systems Administrators by the specialized knowledge and experience with emergency communications systems and application functionality that incumbents must possess.
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The 911 Systems Administrator I is distinguished from the 911 Systems Administrator II, which performs full performance level professional information technology work planning and coordinating the installation, configuration, and maintenance of critical systems and applications for Computer Aided Dispatch (CAD) and Voice Recording systems utilized by Denver 911 Emergency Communications Center maintains and repairs complex issues with system hardware, software, and databases.
Performs standard level professional information technology work installing, configuring, and maintaining critical systems and applications for Computer Aided Dispatch (CAD) and Voice Recording systems utilized by the Denver 911 Emergency Communications Center maintains and repairs routine issues with hardware and software and troubleshoots, installs, and repairs user issues desktop hardware and software Distinguishing Characteristics
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